Mercpost AI (“Mercpost AI”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Information We Collect
a. Personal Information
When you register or use Mercpost AI, we may collect:
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Name
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Email address
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Business name
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Login credentials (encrypted)
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Contact details
b. Social Media Account Information
When you connect third-party platforms (Facebook, Instagram, LinkedIn, X/Twitter, Google Business Profile, YouTube), we may access:
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Account ID
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Page ID / Business ID
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Profile or page name
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Post content you choose to publish
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Access tokens (securely stored)
⚠️ We do not read private messages or access personal content without permission.
2. How We Use Your Information
We use your information to:
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Authenticate your account
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Connect and manage social media accounts
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Publish, schedule, and manage posts
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Improve our platform and features
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Provide customer support
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Comply with legal requirements
3. Data Storage & Security
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All data is stored securely using industry-standard encryption
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Access tokens are encrypted and never shared
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We do not sell, rent, or trade your personal data
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Access is limited to authorized personnel only
4. Third-Party Services
Mercpost AI integrates with third-party platforms including:
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Meta (Facebook & Instagram)
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LinkedIn
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X (Twitter)
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Google Business Profile
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YouTube
Your use of these services is also governed by their respective privacy policies.
5. Data Sharing
We do not share your personal data with third parties except:
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When required by law
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To comply with platform policies (Meta, Google, etc.)
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With your explicit consent
6. Data Retention
We retain your data:
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As long as your account is active
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Or as required to provide our services
You may request data deletion at any time.
7. User Rights
You have the right to:
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Access your personal data
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Update or correct your data
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Disconnect social media accounts
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Request deletion of your account and data
Requests can be sent to:
📧 support@mercpostai.com
8. Cookies
Mercpost AI may use cookies to:
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Improve user experience
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Maintain session security
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Analyze usage patterns
You may disable cookies in your browser settings.
9. Children’s Privacy
Mercpost AI is not intended for users under 18 years of age.
We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy or your data:
📧 Email: support@mercpostai.com
🌐 Website: https://mercpostai.com
